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Publications | December 27, 2017
3 minute read

Update Your Contact Person Designation Under the DMCA by December 31, 2017

With the end of 2017 comes a deadline from the U.S. Copyright Office to update your contact person designations under the Digital Millennium Copyright Act (DMCA). Many of you took care of this when we first warned you about it last year. If you haven’t done so yet, it’s not too late—but time is of the essence. 

Every company whose website or other online service contains any third-party content needs to be aware of the regulation issued by the U.S. Copyright Office last year. It altered the hoops through which website owners and other internet service providers must jump in order to avoid liability for infringing user-generated content on their servers.

Although the DMCA is designed to protect website operators from such liability, its “safe harbor” is only available to those who take certain steps ahead of time. Specifically, among other things, website owners must:

    Many website owners have overlooked this last step, which leaves them vulnerable to copyright infringement liability. In a July 2014 opinion in the case Oppenheimer v. AllVoices, Inc., a federal judge reiterated that website owners remain on the hook for third-party content on their sites, unless and until they comply with these agent designation requirements.

    Even those websites that are currently in compliance, however, must now revisit the issue, because the Copyright Office’s new regulation changes the process for designating a contact person with the Office. The current process is straightforward; it requires a one-time submission of a paper form and a $105 fee.

    The new regulation (found at 37 C.F.R. § 201.38) makes a number of changes to this process. For example, designations must now be made electronically and the fee will fall to a mere $6 per designation. Most importantly, after December 31, 2017, all designations in the old paper-generated directory will expire and become invalid. Designations are no longer a one-time task; the new designations will be valid for only three years. It will now be incumbent on service providers to calendar renewal deadlines to make sure their designations do not lapse.

    The threat from which these designations help shield service providers is real. Every year, more copyright owners have been searching for infringing copies of their works online and sending “gotcha” letters demanding exorbitant damages from the websites hosting them. Because the Copyright Act provides for an award of attorneys’ fees on top of automatic money damages, without having to prove that the host even knew of much less intended to infringe the work of these owners—often derided as “copyright trolls”—have raked in large sums from unsuspecting businesses across the country.

    Therefore, if you’ve never taken the step of designating a contact person with the Copyright Office, don’t delay. And, if you filed a paper designation but never updated it with a digital registration, now is the time to revisit that step and to set up a process for keeping the necessary forms current. The Technology & IP Practice Group at Warner Norcross + Judd is ready and able to assist you with auditing your current exposure to copyright infringement liability and helping you shield yourself from unnecessary risk.

    Contact Brian Wassom, Amber Underhill or Scott Keller for more information.