“Service Metamorphosis 2.0: Where Does ‘Service’ Live and What Role Does It Play in a Global Pandemic?,” co-presented with Deborah McMurray, Founder and CEO of Content Pilot LLC at LMA’s 2020 Next Big Thing Initiative, November 10, 2020
“Service Metamorphosis 2.0: Where Does ‘Service’ Live and What Role Does It Play in a Global Pandemic?,” co-presented with Deborah McMurray, Founder and CEO of Content Pilot LLC at LMA’s 2020 Next Big Thing Initiative, November 10, 2020
“Service Metamorphosis 2.0: Where Does ‘Service’ Live and What Role Does It Play in a Global Pandemic?,” co-presented with Deborah McMurray, Founder and CEO of Content Pilot LLC at LMA’s 2020 Next Big Thing Initiative, November 10, 2020
“Service Metamorphosis 2.0: Where Does ‘Service’ Live and What Role Does It Play in a Global Pandemic?,” co-presented with Deborah McMurray, Founder and CEO of Content Pilot LLC at LMA’s 2020 Next Big Thing Initiative, November 10, 2020
education
Cleveland State University (B.A., 1981)
community affiliations
Ronald McDonald House Charities – West Michigan, Board of Directors (2024)
professional affiliations
Legal Marketing Association (2005-Present)
Chief Marketing Officer panelist for Louisiana Chapter (2017, 2016); Co-Chair, Competitive/Market Intelligence Special Interest Group (2011-14)
Association of Legal Administrators, Member (2020-Present)
Law Firm Leadership Breakfast/Cleveland Chapter, Marketing Panelist (2014)
International Business Communicators
Awards Ceremony, Keynote Speaker (2013)
Sales and Marketing Executives of Cleveland
Information Technology Services Marketing Association (ITSMA)
Corporate Member
Professional Services Marketing Association
Member (President and Officer)
Various other marketing and related professional organizations