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A Better Partnership

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Dec 2006
27
December 27, 2006

Warner Norcross Recognized as a Leader in Client Service in National Survey

Warner Norcross & Judd LLP has again been recognized as a leader in client service among law firms by an independent national survey.

BTI Consulting Group recognized the Firm, which has offices in Grand Rapids, Metro Detroit, Holland and Muskegon, as a member of the Client Service A-Team for 2007. BTI polled corporate counsel at large and Fortune 1000 companies to discover how they define outstanding client service, which law firms deliver it and what specifically makes a law firm stand out from the pack.

"We are pleased to be recognized again as a national leader in client service," said Douglas E. Wagner, managing partner of the Firm. "We believe client service is a key differentiator in our profession, and we strive to distinguish Warner Norcross as a firm that delivers prompt, proactive legal service and practical business advice."

Warner Norcross has been included on BTI's list of top service providers for the past four years and has been named as one of the most "Tech Savvy" law firms in a separate national survey.

The Client Service A-Team list was scored on a number of activities designed to deliver superior financial rewards and bolster client loyalty, including:

  • Understanding the client's business
  • Providing value for the cost
  • Breadth of services provided
  • Unprompted communication
  • Regional reputation
  • International capabilities


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About Warner Norcross & Judd:

This year, Warner Norcross & Judd LLP celebrates its 75th anniversary of service to clients in Michigan, across the country and throughout the world. With more than 180 attorneys in Grand Rapids, Metro Detroit, Holland and Muskegon, Warner Norcross is one of Michigan's leading providers of legal services. More than half of our partners are listed in the 2007 edition of The Best Lawyers in America. Warner Norcross was also named the best corporate law firm in West Michigan by Corporate Board Member magazine for the third year in a row. Warner Norcross has been recognized as a national leader in client service among law firms by BTI Consulting, as one of the nation's leading employment law firms by Workforce Management and as one of West Michigan's 101 Best & Brightest Companies to Work For. The Firm represents local, statewide, regional, national and international clients in all areas of business and civil law.

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