Warner Norcross Recognized as a National Leader in Client Service

12/1/2009

Warner Norcross & Judd LLP has again been recognized as a national leader in client service among law firms, according to a new survey.

Corporate counsel in the Fortune 1000 companies recognized Warner from a field of more than 500 law firms for "delivering superior client service." BTI Consulting Group polled the in-house counsel to determine which law firms deliver the best client service and what makes a law firm stand out.

Warner Norcross was ranked on unprompted feedback from corporate counsel, earning it a spot on the BTI Client Service A-Team for 2010. The firm, which has six offices across the state, was ranked among the top law firms for client service.

"Now more than ever, it is vital to deliver excellent client service to the people we work with," said Douglas E. Wagner, managing partner of Warner Norcross. "We are pleased to be recognized by our clients and by BTI Consulting as a member of the 'Client Service A-Team.' We always strive to deliver prompt, proactive legal service and practical business advice that provide outstanding value to our clients."

The Client Service A-Team list was scored on a number of activities designed to deliver superior financial rewards and bolster client loyalty, including:

  • Understanding the client's business
  • Providing value for the cost
  • Breadth of services provided
  • Unprompted communication
  • Regional reputation
  • International capabilities

* * *

About BTI Consulting Group:

The BTI Consulting Group is the leading supplier of high-impact, compelling, and strategic information to the legal services industry through research, sales training and consulting services. More information is available at www.bticonsulting.com.

About Warner Norcross & Judd

Warner Norcross & Judd LLP is one of the leading law firms in Michigan and one of the top 200 in the nation. With more than 220 attorneys in Grand Rapids, Southfield, Sterling Heights, Lansing, Holland and Muskegon, Warner Norcross is a full-service provider of legal services. Nearly half of our partners are listed in the 2010 edition of The Best Lawyers in America. Warner Norcross has been recognized for business excellence and workplace flexibility with an Alfred P. Sloan Award, as a national leader in client service among law firms by BTI Consulting, as one of the nation's leading employment law firms by Workforce Management, as one of the 101 Best & Brightest Companies to Work For in both West Michigan and Metro Detroit and as one of the Best Michigan Businesses by Corp! Magazine. The Firm represents local, statewide, regional, national and international clients in all areas of business and civil law.

©2012 Warner Norcross & Judd LLP. All Rights Reserved

NOTICE. Although we would like to hear from you, we cannot represent you until we know that doing so will not create a conflict of interest. Also, we cannot treat unsolicited information as confidential. Accordingly, please do not send us any information about any matter that may involve you until you receive a written statement from us that we represent you.

By clicking the ‘ACCEPT’ button, you agree that we may review any information you transmit to us. You recognize that our review of your information, even if you submitted it in a good faith effort to retain us, and even if you consider it confidential, does not preclude us from representing another client directly adverse to you, even in a matter where that information could and will be used against you.

Please click the ‘ACCEPT’ button if you understand and accept the foregoing statement and wish to proceed.

ACCEPTCANCEL