Our mission: To provide the best possible client service.
We know you hear that from virtually every law firm, but we believe we are different. Helping our clients reach their goals is our No. 1 priority and we work very hard to demonstrate this in our delivery of legal services.
Talented attorneys – Our attorneys are trained to provide the highest level of client service. We recruit the best and brightest lawyers and law students to our firm. The caliber, experience and brainpower of our attorneys is equal to what you'll find at multinational firms in larger metropolitan areas. Our lawyers choose Warner Norcross because of our service philosophy and because our structure gives them the freedom to do anything and everything necessary to demonstrate their client commitment.
Teamwork – At the base of our firm’s culture is teamwork – that means better service for our clients. Our lockstep compensation system encourages each attorney to take service to the highest level. It’s about our clients – not about our compensation. Our structure encourages excellence while eliminating internal competition. The lawyer best equipped to assist each individual client has the freedom to do just that.
Effective Results at a Competitive Price – While the caliber of our attorneys rivals that of any national firm, our Midwest location makes us unique. We are able to recruit the finest lawyers because our offices are located in appealing communities. Lifestyle plays an important role in our recruiting efforts and our ability to retain and promote attorneys.
Just as important, however, is our ability to keep our billing rates reasonable. Our overhead costs are lower than those at firms located in larger, metropolitan areas. In addition, our firm has a strong history of commitment to the proactive, effective use of technology. As a result, we are able to serve our clients quickly and efficiently from any location.
Going the extra mile for our clients is part of our culture. That mindset is integral at Warner Norcross & Judd.
Client Service Principles